Theresa Webster

Theresa Webster is the co-founder of Broughton Software and serves as their Director of Product Management. After studying at the University of North Carolina at Charlotte receiving a BSc in Biology and a BA in Chemistry, Theresa began her career at Broughton Laboratories, a leading UK MHRA and US FDA GMP licensed contract laboratory. In her role as a Commercial Projects Manager, she developed business start-ups from idea to fully operational divisions, in particular, the stability storage facility and software services. Theresa led the software services division to become a stand-alone business in 2012 as Broughton Software providing the industry's leading LIMS solution for Quality Control Laboratories. In her personal time, Theresa enjoys travel and fitness.
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Recent Posts

5 Tips for Keeping your LIMS Project on Time and in Budget


Laboratories Can Make the Leap from Good to Great with These 3 Stages of Transformation

Many laboratories operate as a standalone business or as a supporting function within a larger organisation.  Their goal is to provide accurate test data quickly, so their customers (internal or external) can make decisions.  In a competitive market, how can laboratories increase


Prize Draw Winner from Making Pharmaceuticals

Last month, we exhibited at Making Pharmaceuticals, the UK’s largest pharmaceutical event. Over the 2-day programme, attendees and exhibitors networked and discussed the latest industry trends in manufacturing, outsourcing and quality.


How to Conquer these 5 Common Hurdles of Software Deployments

There is a common perception that laboratories run on cutting edge technology to help them perform precise analytical techniques. For some laboratories, this may be true, but there are still several laboratories that use paper notebooks, excel spreadsheets or software (decades old) to record and process test results.


Four Common Misconceptions about Data Security

In this article we discuss four of the most common misconceptions about data security.

#1 "Desktop is more secure than web applications."

Desktop programs run locally on a PC whereas web applications run in a web browser via the internet.  Most people believe data stored through a desktop program is more secure than browser based applications because the perceived control over data. Not all desktop programs store data within the local network.  Some desktop programs access, send and store data on remote servers which is the same data storage method as web applications.


Is your LIMS too complicated?


When you walk into the lab to start your shift, do you get excited to launch your LIMS or do you dread to use it because it’s too complicated? We all want to be excited to use LIMS, but in reality, there are so many reasons why we’re stuck with this complicated beast of a LIMS that we don’t want to use. “The business can’t afford to upgrade the system”, “We don’t have time to manage the project if we did change systems”, “The business bought this system without consulting the users so we have to use it” – the list of reasons could go on and on. Despite all the obvious reasons for not being excited to use a LIMS, there are genuine quality operational concerns for a lab using a LIMS too complicated for its users. These operational concerns are what I call the ‘side-effect’– muda.


A Guide To Best Practices: Meeting Client Expectations

Most businesses seek to nurture their relationships with clients, but successful businesses enchant their customers. They go above and beyond by creating a magical experience that earns repeat business and referrals. The magic flows when a company creates a good product and provides great service, supporting the client as their business grows. A dynamic company like Broughton Software seeks to meet their clients’ expectations through responsiveness, empathy, anticipation of needs, and honesty. Other practices include accountability, insight, and consistency.


A Successful Show at CPhI Frankfurt

Thank you to the team at CPhI Worldwide for organising another great show this year in Frankfurt.  Over the three days, Broughton Software had the great opportunity to network with other companies meeting with current clients as well as prospective clients.  This show provides the best forum to meet professionals in the pharmaceutical industry to discuss and explore opportunities of working together.  With a hot topic this year of data integrity and regulatory compliance, we are excited to have created initial connections this year, and we look forward to growing these relationships in the future.  We will see you at the next CPhI Worldwide show in Paris, France next year!

Meeting Fellow UK Businesses at The Pharmacy Show

As one of the largest UK pharmaceutical conferences, The Pharmacy Show provides a great forum to meet other pharmacy professionals in the community.  Located at the NEC Birmingham, The Pharmacy Show attracted many visitor and exhibitors of which Broughton Software had the pleasure to meet.  A hot topic this year was the regulations regarding electronic cigarettes, and we are excited to have had the opportunity to meet with so many companies in a continually evolving industry.  We look forward to attending another great show next year.


The Evolution of LIMS

Before, computers and software data management in laboratories was a tedious and time consuming task.  With handwritten reports and charts, there was a higher probability of human error to occur.  Laboratory information management systems (LIMS) were only first developed in-house by the early 1980s.  In 1982, the first generation commercial LIMS was created providing the first automated reporting features.  By assigning laboratory functions to a centralized computer, productivity and functionality improved.As technology advances and work flow changes, the need for application specific features emerged.  This initiated the development of second generation LIMS which was possible by using third-party commercial relational databases through the use of minicomputers.  By the early 1990s the first client/server configuration was developed using a PC combined with the security of a minicomputer.  Functionality “appeared” quicker by splitting the data processing between several clients and the main database server.