Blog

RESOURCES / BLOG

Theresa Webster

Theresa Webster is the co-founder of Broughton Software and serves as their Director of Product Management. After studying at the University of North Carolina at Charlotte receiving a BSc in Biology and a BA in Chemistry, Theresa began her career at Broughton Laboratories, a leading UK MHRA and US FDA GMP licensed contract laboratory. In her role as a Commercial Projects Manager, she developed business start-ups from idea to fully operational divisions, in particular, the stability storage facility and software services. Theresa led the software services division to become a stand-alone business in 2012 as Broughton Software providing the industry's leading LIMS solution for Quality Control Laboratories. When Theresa is not busy with her passion for building a business, she holds a personal interest in traveling around the world experiencing different cultures. She's also an adrenaline junkie being active in extreme sports from mountain biking to scuba diving. She's always eating food and coincidentally has a 'Ratatouille' touch to cooking.
Find me on:

Recent Posts

How to Choose the Right LIMS for Your Lab

With so many systems to choose from, how do you select the right LIMS for your lab?  Below are some helpful words of advice to get you started on your journey of finding a LIMS.

Read More...

How to Avoid Customer Complaints: Where LIMS Can Help

Delivering on customer expectations is a shared and common goal for laboratories. Whether they are internal or external to your organisation, delighting customers is the ultimate reward for your work.  Even when you have documented, implemented and trained procedures,

Read More...

5 Tips for Keeping your LIMS Project on Time and in Budget

Read More...

Laboratories Can Make the Leap from Good to Great with These 3 Stages of Transformation


Many laboratories operate as a standalone business or as a supporting function within a larger organisation.  Their goal is to provide accurate test data quickly, so their customers (internal or external) can make decisions.  In a competitive market, how can laboratories increase

Read More...

Prize Draw Winner from Making Pharmaceuticals

Last month, we exhibited at Making Pharmaceuticals, the UK’s largest pharmaceutical event. Over the 2-day programme, attendees and exhibitors networked and discussed the latest industry trends in manufacturing, outsourcing and quality.

Read More...

How to Conquer these 5 Common Hurdles of Software Deployments

There is a common perception that laboratories run on cutting edge technology to help them perform precise analytical techniques. For some laboratories, this may be true, but there are still several laboratories that use paper notebooks, excel spreadsheets or software (decades old) to record and process test results.

Read More...

Four Common Misconceptions about Data Security

In this article we discuss four of the most common misconceptions about data security.

#1 "Desktop is more secure than web applications."

Desktop programs run locally on a PC whereas web applications run in a web browser via the internet.  Most people believe data stored through a desktop program is more secure than browser based applications because the perceived control over data. Not all desktop programs store data within the local network.  Some desktop programs access, send and store data on remote servers which is the same data storage method as web applications.

Read More...

Is your LIMS too complicated?

 

When you walk into the lab to start your shift, do you get excited to launch your LIMS or do you dread to use it because it’s too complicated? We all want to be excited to use LIMS, but in reality, there are so many reasons why we’re stuck with this complicated beast of a LIMS that we don’t want to use. “The business can’t afford to upgrade the system”, “We don’t have time to manage the project if we did change systems”, “The business bought this system without consulting the users so we have to use it” – the list of reasons could go on and on. Despite all the obvious reasons for not being excited to use a LIMS, there are genuine quality operational concerns for a lab using a LIMS too complicated for its users. These operational concerns are what I call the ‘side-effect’– muda.

Read More...

A Guide To Best Practices: Meeting Client Expectations

Most businesses seek to nurture their relationships with clients, but successful businesses enchant their customers. They go above and beyond by creating a magical experience that earns repeat business and referrals. The magic flows when a company creates a good product and provides great service, supporting the client as their business grows. A dynamic company like Broughton Software seeks to meet their clients’ expectations through responsiveness, empathy, anticipation of needs, and honesty. Other practices include accountability, insight, and consistency.

Read More...

A Successful Show at CPhI Frankfurt

Thank you to the team at CPhI Worldwide for organising another great show this year in Frankfurt.  Over the three days, Broughton Software had the great opportunity to network with other companies meeting with current clients as well as prospective clients.  This show provides the best forum to meet professionals in the pharmaceutical industry to discuss and explore opportunities of working together.  With a hot topic this year of data integrity and regulatory compliance, we are excited to have created initial connections this year, and we look forward to growing these relationships in the future.  We will see you at the next CPhI Worldwide show in Paris, France next year!
Read More...